Red Circle Solutions LLC DBA PosterPrinters.co
Store Policies
At PosterPrinters.co, a Red Circle Solutions brand, we prioritize customer satisfaction through our clear and comprehensive store policies. Understanding our refund and return policies will help you navigate any concerns with confidence.
Returning Unopened Products
If you need to return an unopened product, you can do so within 14 days of delivery. We offer a full refund or the option to exchange the item for another. However, if you opt for a refund without an exchange, a 25% restocking fee will apply (excluding shipping costs). Remember, shipping charges are nonrefundable under our store policies.
Handling Opened Products
Our store policies are straightforward when it comes to opened products. Furthermore, we generally do not accept returns on opened items unless they are defective. If you have a defective product, we advise you to contact the manufacturer directly under their warranty policy. Please note that opened OEM products cannot be returned under any circumstances, reinforcing our commitment to clear and fair store policies.
Shipping Charges and Policies
According to our store policies, shipping charges are nonrefundable, except in cases where we made an error in the original shipment. If your original order qualified for free shipping but you need to return or exchange an item, you will be responsible for covering standard ground shipping rates as defined by UPS or FedEx.
Processing Refunds
When a refund is approved under our store policies, we ensure it is processed promptly. You can expect to receive your refund within 10–15 business days, providing you with timely financial resolution.
Exchanges and Return Authorization
If you accidentally ordered the wrong product, our store policies allow for an exchange, provided the item has not been opened. We do not accept returns of opened products. You will be responsible for any price differences, return shipping costs, and applicable taxes. To initiate a return, you must obtain a return authorization by contacting our team at 866-788-7900. All return shipments should be sent to RED CIRCLE SOLUTIONS, DBA POSTERPRINTERS.CO, 197 Byers Creek Rd., Suite C, Mooresville, NC 28117 within 14 days of the original shipment date. As outlined in our store policies, PosterPrinters.co, a Red Circle Solutions brand, reserves the right to reject any returns or exchanges that do not comply with these terms.
By adhering to our store policies, you can ensure a smooth and transparent shopping experience. This allows us to serve you better and maintain our commitment to customer satisfaction.
